New businesses especially often ignore the
most basic fundamentals of advertising. No matter the size of your
business, a well-developed understanding of the key points of
advertising can bring huge benefits. According to the U.S. Small
Business Administration, 5% of a new businesses’ gross sales should be
set aside for advertising. Even then, a 5% advertising budget only
works if you understand the key points of advertising.
6 Key Points of Advertising Success
1. A Single Message: A high response rate ad usually conveys
one message only that is simple and compelling. Small business
advertising needs to communicate its core message in 3 seconds or
less, and that message must be easily understood and focused.
(Read my article, Writing for
the Life of Your Business to understand the importance of the
"unique selling proposition," or USP, in advertising your product or
service.)
2. Make It Credible: It is human nature to distrust
advertising, so advertising claims need to be real and credible. Any
claim a customer perceives as being untrue can invalidate the ad and
destroy your business image.
3. Test Ads: Small businesses do not have the luxury of
wasting capital and resources on ads that have not been tested like
big companies do. Measure the headline, timing, and placement of your
ads by using coupons, codes, and specials. Test only one product or
service at a time and one medium, such as flyers, TV or radio,
newsprint or magazines. One simple test is to ask every customer for
several weeks how they heard of your business.
4. Be Accessible: Every brochure, box, email and all company
literature that represents your place of business should include:
website and email address, phone and fax numbers and company address.
It's a simple idea, but it's usually forgotten by most companies. This
is one area where you can't over do it, so be obvious with your
contact information.
5. Target Ads: Successful business advertising focuses on
one target market only, ads tailored specifically to each market. An
ad in a motorsports magazine might extol the benefits of using a
quality grade motor oil. Ads in outdoor magazines might point out
specific health benefits of cross-country skiing, such as weight loss.
Focus the message specifically on the target group.
6. Generate Curiosity: Successful business advertising does
not sell a product or service, it compels customers into taking an
interest and then motivates them to seek more information about that
product or service. And that irresistible urge, when properly
satisfied with the right information at the right time, can lead to
sales and then return sales.
Getting a poor response to an ad is not
necessarily the medium's fault. Quite often the problem is what is in
the message itself, or, conversely, what is not in the message that
should be. Small business advertising is only one method of marketing
your company and should not be considered a quick-fix solution.
Planning, testing and constant exposure of advertising are required in
order for it to have a positive impact on your small business.
By keeping these six key points in mind at all
times, advertising can be a winning strategy for your business
success!